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Evolve Your Resource Strategy
Effectively with AI

By: Kathleen Katz, Vice President of Marketing

Improving operational efficiency leads to higher productivity and cost savings—key objectives that are at the top of most annual business strategies. Artificial Intelligence (AI) tools can turn these year-over-year aspirational goals into reality, and, in some cases, may prompt executives to re-evaluate their resource strategy. Combined with research and the right mix of technology, employees, and vendor partners, AI can give your business and resource strategy a profitable, competitive advantage.

AI Results: Expectations vs Reality

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AI is already a core business advantage for many companies and continues to grow in terms of both business use and evolving capabilities. The AI industry is projected to increase revenue across industries by $15 trillion over the next six years. While 64% of businesses think AI will increase productivity, actual results vary significantly depending on roles, applications, industries, and other business variables. According to a Stanford and Massachusetts Institute of Technology (MIT) study, one Fortune 500 company saw a 14% improvement in productivity. The Sloan School of Management at MIT claims that Generative AI can improve skilled worker performance by about 40%, while a Slack Workforce Lab survey of desk workers reported that 81% of respondents claimed AI boosted their work productivity and quality.

Determining the best AI technology for your business depends on what you need. From task delivery to process improvements and from content creation to automation, AI can speed up deliverable creation and completion. However, technology management and oversight are crucial for ensuring accurate AI outputs, as technology is only as reliable as the data it processes and the way it is programmed. While AI can streamline operations, it can’t replace employees. This makes AI a value-added tool to support your employees’ day-to-day activities as much as your executives’ real-time decision making.

AI Impacts: The Employee Experience

Employees are one of your greatest assets. While some companies may use AI as a chance to reduce their workforce, others may leverage AI to enhance employee experiences and career opportunities. By building technological capabilities, a company can also improve employee retention, which reduces financial losses tied to high turnover. Ask Cody estimates that businesses lose $39,600 on average in lost productivity and hiring activities when they need to replace just one employee. Furthermore, employees have a 61% higher intention of staying in their jobs when technology bolsters their efficiency.

Updating your resource strategy to match your AI-boosted tech stack can strengthen your budget and results. AI presents significant potential to drive efficiency, speed, and employee productivity. When evaluating technological solutions, AI’s potential to advance a company’s capabilities, accelerate results, and provide a significant return on investment.

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AI Implementation: Vendor Partners for Success

The AI technology landscape includes a vast selection of tools that range between easy-to-use and overly complicated. Determining the key players who have the expertise to implement AI quickly and effectively is critical to success. Since content generation, CRM, and data management tools are usually self-explanatory, your in-house IT team may be able to implement them securely. If you’re looking to customize AI technology for your unique use cases, hiring a team of AI experts may be the better option for achieving your company’s long-term business objectives. If implementing technology and scaling quickly is your primary concern, an outsourcing partner with AI expertise may be your ideal solution.

It may be a more cost-effective solution to outsource your instance of AI technology development, implementation, management, and task delivery for short-term or long-term business strategies. Some outsourcing providers focus on technology alone while others also provide business process outsourcing services, making them practical business partners to drive efficiency and optimization in both innovation and everyday operations.

Update Your Resource Strategy

As AI transforms all aspects of business, the resource landscape is also evolving. Employees can now focus more on higher-value projects and deliverables requiring critical thinking and strategic insights. Outsourcing resources for projects and tasks can supplement your employee team, especially if your outsourcing partner leverages AI for enhanced performance.

At SEBPO, scalable resource solutions and high-quality service delivery are essential goals for every client engagement. Our subject matter experts have extensive experience in hundreds of technology solutions, platforms, and software. Combined with our business intelligence and outsourcing expertise, our teams optimize project and task delivery services across several industries.

We create customized resource solutions for each of our clients to ensure high-quality performance and customer satisfaction. Find out how outsourcing can support your company by contacting us today.

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