Matthew Kochan is the Co-founder of SEBPO. He is recognized as an IT services visionary. He is a pioneer in developing breakthrough service methodologies, such as customer response centers, predictive service tools, and utilizing the Internet for both service delivery and selling services.
Prior to SEBPO, Mr. Kochan served as the COO for Stream, one of the largest global IT outsourcing companies with 32 call centers and over 20,000 agents. In addition, he was Senior Vice President of Global Services for both Nortel Networks and McAfee and Vice President of Customer Service at both Compaq and Digital Equipment. He has also worked for General Electric and GTE Laboratories.
Mr. Kochan has a B.S. degree in Electrical Engineering from the Illinois Institute of Technology and an M.S. degree in Management from the Florida Institute of Technology.
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